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We&apos;re happy to provide support through email, our contact form, and our social media channels.Our business hours are Monday-Friday, 9am-5pm CST and we do our best to reply within 24 hours.We do not currently offer support over the phone.Email us at <a href="mailto:hello@equipfoods.com">hello@equipfoods.com</a>Reach out to us via our <a href="https://help.equipfoods.com/en-US/contact" target="_blank" rel="noopener noreferrer">Contact Form</a>Message us on Instagram @equipfoodsMessage us on <a href="https://www.facebook.com/EquipFoods/" target="_blank" rel="noopener noreferrer">Facebook</a>

We're happy to provide support through email, our contact form, and our social media channels. Our business hours are Monday-Friday, 9am-5pm CST and we do our best to reply within 24 hours. We do not currently offer support over the phone. Email us a

How do I contact Equip Foods support?

About Us

Order cancellation policy

Order change policy

Order processing times

Discount code support

Do you ship internationally?

What should I do if my order arrives damaged or incomplete?

How can I place an order?

What payment methods does Equip Foods accept?

Can I stack discount codes?

Amazon Orders

Order and Purchasing Support

How to track your order

When will my order be delivered?

My order is missing or stolen

My order is stalled or delayed

Order Tracking

Using HSA/FSA for Purchases

Purchasing with HSA/FSA Funds

Return and Refund Policy

Return and Refund Policies

Why do you use stevia?

What are the 'Natural Flavors' in your products?

Do your products have cholesterol?

Does Equip products have fillers in them?

Are your products organic?

What countries are your grass-fed beef sourced from?

Are your products NSF certified?

How often do you test your products?

Are your products made in an allergy free facility?

Why do you not have 'non-GMO' listed on your packaging?

Are your cows pasture raised?

Clean Carbs - Sweet Potato Powder

How to Use Clean Carbs

Is the scoop for clean carbs and protein the same?

Is the clean carbs organic?

Clean Carbs

What's the best way to mix protein powder?

What is beef isolate exactly?

Is your protein powder lactose free?

Is there iron in your Prime Protein products?

Does your protein powder contain caffeine?

Suggestions on how to add in fats and carbs to make Prime Protein a full meal replacement

Is there any naturally occurring creatine in Prime Protein?

How the protein has no cholesterol if it is beef?

Does your protein powder have purines?

How much caffeine is in Prime Chocolate?

Is Prime Protein high in histamines?

What does the unflavored taste like?

Is the B12 in prime protein naturally occurring?

Do your protein powders contain Neu5gC?

" How many scoops are in the bags of protein powder?

Prime Protein

PureWOD - All-Natural Pre-Workout, Blackberry Lemon

What fruits or plants our natural flavors in pre-workout come from?

What does WOD stand for in PureWOD?

PureWOD

Micro Greens

Grass-Fed Beef Liver Capsules

Nutrient Content in Our Encapsulated Organ Meats

How many capsules would I take if I wanted to consume 1 ounce of fresh beef liver?

Understanding Our Beef Liver Capsules: Sourcing, Composition, and Safety

Capsules

How many scoops of collagen should you take per day?

When is the best time to take collagen?

How long should I take collagen? Should I stop after a certain amount of time?

Do you recommend counting the protein in the collagen a towards daily goal?

Grass-Fed Collagen

Core Colostrum

Where is your Colostrum sourced?

Is colostrum a dairy product? Can people with lactose intolerance use it?

Is your Colostrum pasteurized?

Can I mix the colostrum in hot drinks?

How is colostrum sourced?

How many mg of IgG is in one serving of Core Colostrum?

Does Colostrum have casein in it?

Is Colostrum safe to take when pregnant?

How much protein and PRP is in colostrum?

When and who should take colostrum?

How should I store the colostrum gummies?

Can I take colostrum gummies if I'm pregnant or breastfeeding?

What is soluble tapioca fiber and why is it included?

What is Allulose?

What is beta carotene and how is it sourced?

What are the ingredients in the gummies?

Colostrum Gummies

Product Info

How can I sign up for a recurring subscription?

How can I change my subscription products or flavors?

Can I get my subscription order sooner than planned?

How do I skip/delay a shipment?

Can I still take advantage of deals for non-subscribers?

When should I expect to receive my products?

How do I cancel my subscription?

How do I update my payment method?

How do I pause & resume my subscription?

How do I update my delivery address?

How do I add a new product to my subscription?

Subscription Management

How does the Superfiliate referral program work?

How can I sign up?

Is there a limit to how much I can earn through the referral program?

Can I gift my referral credits?

Can I change my Superfiliate link?

Why didn't I get referral credits for my last referral?

How can I use my referral credits?

Referral Program

Wholesale

Prop 65 Labels

How do I contact Equip Foods support?Updated a month ago