My order is stalled or delayedUpdated a month ago

We know how exciting it is to receive your order, and we want it to get to you as quickly as possible! Once your package leaves our warehouse, it’s in the hands of the carrier, and we’re unable to control transit times or shipping updates. That said, we’re here to support you if you have any questions.

Recently, some carriers have been experiencing longer transit times. If your order hasn’t shown movement for more than 5 business days, please reach out to us at [email protected], and we’ll do our best to assist. If it’s been less than 5 business days, we recommend keeping an eye on your tracking link—packages often show progress after a short delay.