Order Change and Cancellation PolicyUpdated an hour ago

Because our fulfillment team processes orders almost immediately after checkout, we are unable to cancel or modify an order once it has been placed.

One-Time Orders

• Immediate Processing: Once submitted, we cannot alter shipping addresses, swap product flavors, add/remove items, or cancel the order.

• How to Resolve: If you no longer want the items, wait for the package to arrive and submit a request through our Returns Portal for a return or exchange.

Subscription Orders

• Renewal Cutoffs: Any changes to your subscription (skipping a month, swapping flavors, or canceling) must be completed before your scheduled charge date.

• Already Generated Orders: Canceling a subscription stops future automatic renewals, but it will not cancel or refund an order that has already been billed.

• How to Manage: You can adjust upcoming shipment dates, frequencies, or flavors anytime by logging into your Subscription Portal.

Need Additional Help? If you need assistance setting up a return once your package arrives, email our support team at [email protected] with your order number in the subject line.