Return and Refund PolicyUpdated 14 days ago

We want you to love your Equip Foods products, but if you're not completely satisfied, you may request a return or exchange within 30 days of purchase.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong variant or item, so that we can evaluate the issue and make it right.

Except for any products designated on the Website as final sale or non-returnable, or which are shipped outside of the United States, we will accept an exchange or return of products purchased from our Website for a refund of your purchase price, less outbound and return shipping.

To start your return, please visit our Returns Portal. No returns or exchanges will be accepted without completing this process to receive approval. U.S. customers will receive a prepaid shipping label upon approval. If you are returning items from multiple orders, they must be shipped separately. You bear the risk of loss during shipment.

Please note:

• We do not accept international returns or exchanges at this time.
• Refunds and exchanges are processed once the return is received.
• Once submitted, exchanges, refunds, and store credit can take up to 7 business days to be fully processed.
• If purchased from another retailer (Amazon included), please contact that retailer directly for information on their return policy. 

If you have any questions about our Returns or Exchange process, feel free to reach out to us at [email protected].