Return and Refund Policies
Returns & Exchanges Policy
If you are not fully satisfied with your order, U.S. customers can process a return or exchange through our automated portal. How to Initiate a Return or Exchange. Visit our Returns Portal. Enter your order number and the email address or zip code as
Return and Refund Policy
Eligible Equip products purchased directly from our website can be returned or exchanged within 30 days of purchase. How to Start a Return or Exchange. Visit our Returns Portal to submit your request for approval. Once approved, U.S. customers will r
Our Satisfaction Guarantee
We back all products purchased directly on our website with a 30-day money-back guarantee. If you're not satisfied with your purchase within 30 days, you can initiate a return or exchange through our automated portal. How to Start Your Return or Exch
EU Right of Withdrawal Policy
Under the EU Consumer Rights Directive (Directive 2011/83/EU), customers residing in the European Union have the right to withdraw from their purchase within 14 days of receiving their package without providing a reason. How to Submit a Withdrawal Re