Returns & Exchanges PolicyUpdated an hour ago

If you are not fully satisfied with your order, U.S. customers can process a return or exchange through our automated portal.

How to Initiate a Return or Exchange

1. Visit our Returns Portal.

2. Enter your order number and the email address or zip code associated with your purchase.

3. Select the items you wish to return or exchange and follow the prompts.

U.S. Return Guidelines

• Shipping Window: Once your request is approved, a prepaid shipping label will be generated. You have 15 days from label generation to drop the package off with the carrier.

• Separate Orders: If you are returning items from multiple orders, each order must be submitted separately in the portal and shipped in its own box with its corresponding label.

• Refund Processing: Refunds are processed to your original payment method within 5–7 business days after our warehouse receives and inspects your returned items.

International Orders: Due to global customs protocols and transit logistics, we cannot accept returns or exchanges on international orders. We can only honor refunds for international orders.

Need Additional Help? If you encounter any issues submitting your request, email our team at [email protected].