Damaged, Missing, or Incorrect ItemsUpdated an hour ago

If your package arrived damaged, missing an item, or containing the wrong product, please file a request through our Claims Portal so we can issue a replacement or resolution.

What You Need to File a Claim

• Order Credentials: Your Order Number and the Email Address or Zip Code used at checkout.

• Photo Documentation: Clear photos of the outer shipping box, shipping label, and the damaged or incorrect items (required for quality control and carrier investigation).

What to Expect Next Once submitted, our team will review your claim and send an update via email. Once approved, replacement orders are dispatched automatically with priority processing.