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What should I do if my order arrives damaged or incomplete?Updated a month ago

We're sorry to hear this.

You can visit our Claims Portal to submit a request for a damaged item/shipping box, if you received the wrong items, or if you're missing items.

Be prepared to enter your order number and the email address or zip code used to place your order. Please also be prepared to upload a photo of the order you received.

You'll receive a notification after our team reviews your claim.

We appreciate your patience and understanding.

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